How to determine if a suspicious product is fraudulent
In order to benefit from the best performance of our designs, construction and materials, ensure that your purchase is authentic. The Arc'teryx warranty only applies to genuine products; we cannot honor anything that is not produced by us. Please evaluate your choice carefully.
Arc'teryx standards are high. From design through to manufacture, all products undergo extensive testing and research, strict quality control inspections and standardized retail representation. It is important to us to produce and deliver the best possible, in all respects.
Arc’teryx gear is unique and has always had a distinct look to it, with clean lines and minimalist construction. Keeping this in mind many of the counterfeit products we have seen look nothing like products we have ever produced. Researching the model you are looking to purchase online to compare other images is always a good idea, and will often quickly identify counterfeit products.
While we consider the vast majority of the counterfeits we see obviously not our products, there are a few models which are very close copies that often require expert analysis to determine authenticity. Be extra vigilant when purchasing the following models:
Gamma MX Jacket/Hoody
Gamma LT Jacket/Hoody
Cerium LT Jacket/Hoody
Thorium AR Jacket/Hoody
Atom AR Hoody
Read below for a brief list of features that often separate authentic and counterfeit Arc’teryx products.
Logos: Tidy, precise, tightly stitched, visually match the brand standard and Arc'teryx is spelled correctly – watch for the apostrophe.
Velcro tabs: Tapered shape, supple material, no excess decoration or rubberized tabs.
Zippers: High quality YKK or Vislon zippers only, with colour matched powder coated sliders.
Lamination: Check for seam tape that is narrow, pliable and cleanly applied. Technicians in our factories are highly skilled, disciplined workers, capable of difficult constructions.
Genuine hangtags: All products are labelled as well as branded, stitched in place and consistent.